The U.S. Department of Transportation Regulations 49 CFR Parts 37 and 38 governs “Transportation Services for Individuals with Disabilities” and “ADA Specifications for Transportation Vehicles”.
What is a “wheelchair”?
As defined by the U.S. Department of Transportation (USDOT) Regulation:
“Wheelchair means a mobility aid belonging to any class of three or more wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered.”
All Sun Tran vehicles are built and maintained in adherence with all USDOT regulations, and can transport all wheelchairs regardless of size or weight as long as the lift and vehicle can physically accommodate them.
Sun Tran operates some buses with ramps and others with lifts.
Please call Sun Tran’s Customer Service Center for details at (520) 792-9222 / TDD: (520) 628-1565.
Only Segways being used as a mobility device by individuals with disabilities are allowed on Sun Tran. Those who wish to board Sun Tran with a Segway need to meet eligibility requirements established by the City of Tucson ADA Paratransit Eligibility Office, (520) 791-5409. Individuals meeting the requirement will be issued an ID card that states, “Segway Approved.” This ID must be presented upon boarding. To safely secure a Segway, the use of at least two 15-inch securement loops is recommended, but three loops are preferred.